FAQ
ANIMOARTEM + MODUSARTEM
ARTWORK + COMMISSIONS
How do I buy artwork?
Open the gallery and choose Collect this artwork on any piece. You'll pick your frame type and size (A4 to A1) and pay securely through Paystack checkout. Enter the specific artwork name in the delivery notes.
Do you take commissions?
Yes. ANIMOARTEM takes commissions for album art, art direction, digital art, graphic design, merchandise design, poster design and more. Use the Contact Request Form to send your brief.
DELIVERY + PROCESSING
Where do you deliver?
WE DELIVER WORLDWIDE FROM ACCRA, GHANA
Orders within Accra are delivered via Yango or Uber. Orders outside Accra ship via Speedaf or another appropriate courier.
International orders ship via DHL or Ghana Post, depending on the destination and available service.
How much is delivery?
Delivery is not included in your order total. The fee depends on your location and delivery method. For ALL orders, the applicable fee is communicated via WhatsApp or email before dispatch.
How long will my order take?
Each ANIMOARTEM piece is created with care and attention to detail. Please allow 3–5 business days for processing and delivery within Ghana, and up to 14 business days for international orders.
PAYMENT + CURRENCY
How do I pay?
Purchases are processed securely through Paystack checkout.
Which currency are prices displayed in?
Prices are displayed in Ghanaian cedis (GHS). International customers see the applicable currency conversion at checkout.
MODUSARTEM: SIZE + CARE
How do I choose my clothing size?
Use the size guide on the MODUSARTEM page for garment measurements and fit information. If you need help choosing a size, contact us before placing your order.
How should I care for my MODUSARTEM garment?
To preserve the quality, shape and artwork of your garment:
- Wash inside out with cold or cool water.
- Use a gentle cycle and mild detergent.
- Do not use bleach or harsh chemicals.
- Avoid tumble drying where possible. Air dry naturally.
- Do not iron directly over printed artwork. If ironing is necessary, turn the garment inside out and use low heat.
- Avoid prolonged exposure to high heat, as this may affect the print over time.
The less heat and friction, the longer the artwork stays sharp.
What materials and construction are used?
MODUSARTEM garments are developed as wearable expressions of the ANIMOARTEM visual language, with attention to fabric, fit, print quality and graphic placement. Materials, garment weight, fit and print method may vary between releases. Please refer to the individual product description for specific details.
Which print and finishing methods are used?
Selected designs are screen printed for a durable, tactile finish. Selected artworks use direct-to-film (DTF) printing for detailed graphics and complex colour treatments. Embroidery is used on selected pieces where applicable. Refer to the individual product description for specific details.
TRACKING + ORDER SUPPORT
Can I track my order?
Where tracking is available, tracking details are shared once your order has been dispatched.
Need help with an order?
For questions about your order, sizing, delivery or payment, use the Contact Request Form or contact us through our social media or WhatsApp. Allow up to 24 hours for a response.